Web RMA Website

Welcome to the Web RMA System.

This Web RMA System is for RMA requests for KIOXIA SSD products ONLY and for customers who purchased their product directly from KIOXIA.
For KIOXIA Consumer SD Memory & USB Flash Drive warranty/RMA support - please go here

Check Warranty:

You can click here to check your warranty. No account setup is required.

Return Material Authorization (RMA)

Please log into your Account to submit your RMA request.

Email Address:
Password:

Forgot Password?

First time users will need to have an account created for them before submitting an RMA.

To have an account created for you, please email your request to: [email protected].

Create Account

Please note that by sending us an email regarding a Return Material Authorization("RMA") which includes your personal information, you are consenting to our collection of your personal information. Specifically, we may collect and use the identifiers in order to process your RMA. For more information about our privacy policy, please visit https://www.kioxia.com/en-us/privacy.html.If you have questions related to the RMA, please contact [email protected].